What IT services does Crawford Computer Consulting offer?

Microsoft Windows network design and implementation; trouble-shooting, diagnostics & repair; Internet, email & WAN connectivity; Microsoft Cloud Services and Office 365; business application integration; and database analysis & design, including Microsoft Access programming.

Where is Crawford Computer Consulting located, and what area do you serve?

We’re a Tucson, Arizona service-area business covering the Tucson metro area – we come to you, and there’s no travel charge in the Tucson Metropolitan Area. Many problems can also be handled with remote support, so you don’t have to wait for an on-site visit.

Do you help home users, or only businesses?

Both. I work with small business clients, and I also help with residential computer problems. We can set up, document and maintain your home network, including phones, iPads, televisions, laptops, PCs, routers, modems, wireless access points and extenders, and everything else.

How much do you charge?

Standard rates are $120/hour plus materials, with a 1-hour minimum billed in 15-minute increments, and no travel charge in the Tucson Metropolitan Area. Billing is usually time-and-materials; for some clients I’ve worked out a reasonable monthly rate.

What home computer maintenance plans do you offer?

Call for your initial $120 computer cleanup, done over the Internet at your convenience. For a subscription of $150 per year, we’ll run a periodic checkup and maintenance over the Internet and give diagnostic assistance and advice. Additional standard rates may apply in the event of a malicious virus, a hardware-related problem, or if on-site service is required.

Can you fix my computer remotely?

Yes. Call (520) 298-1953 to get connected, then go to get.teamviewer.com/crawfordcomputer in your browser, wait for the agent to download, and click “Run” (or double-click the downloaded file) to begin.

Who is behind Crawford Computer Consulting?

Stephen F. Crawford, M.S./M.I.S., a computer/database systems analyst and network engineer and a former systems analyst for IBM, who has been providing IT consulting in Tucson for more than 35 years (since 1991). He earned an M.S. in Management Information Systems from the University of Arizona, a B.S. from the University of Phoenix, and an A.A.S. from Pima Community College, and holds Microsoft certifications including MCITP Enterprise Administrator and MCSE.

What if my business has a computer emergency?

Being available is my philosophy. If a client has an emergency, I need to be there for them – a legal filing deadline, payroll deposit, medical equipment, or point-of-sale operation. I also monitor all system backups for my business clients and deal with failures, often remotely after hours.