Professional Experience

Installed and maintained computer networks with all versions of Microsoft Windows Server and Windows PCs. Previously, back to Novell Netware and Artisoft networking.

Certified by Microsoft: MCITP Enterprise Administrator (Windows 2008 Server / Windows 7), MCSE (Windows 2000). Integrated Novell and Microsoft networks. Netware CNE, certified by Novell.

Installed servers from all major product lines: Dell, Compaq, IBM, Hewlett Packard, Gateway, etc. Configured drive mirroring, RAID arrays, SCSI channels, network cards, etc. Experienced with network software such as Symantec Backup Exec and Symantec Antivirus Enterprise Edition.

Experienced in network and Internet communications, e.g., Routers, VPN, Firewall, Anti-virus; Remote Access, Microsoft Exchange Server; Microsoft Outlook, Fax Servers, etc.

Experienced trouble-shooter, isolating problems involving computers, servers, network, Internet, email, application, peripherals, etc.

Management consultant, business systems analyst, database designer, computer application specialist, and computer systems engineer. Highly skilled in working with managers, analysts, programmers and users to obtain desired results for everyone.

Worked with virtually every common business application in all the versions of Windows in a network environment, since the invention of the Ethernet LAN (toward the end of the ARCNet era).

Installed virtually every sort of computer peripheral, including scanners, printers, modems and fax modems of all kinds, satellite equipment, monitoring equipment, tape backup devices, CD-ROM and sound cards, removable hard drives, PCMCIA cards, memory, network interface cards, and monitors. Resolved IRQ and Base I/O address conflicts of every kind. Experienced with software driver installation and conflict resolution.

Implemented various accounting systems, primarily Quickbooks, Peachtree (Sage 50), Microsoft Dynamics, back to ACCPAC and One-Write Plus. Experienced working with accountants, bookkeepers and computer users.

Installed and customized desk-top publishing systems, from scanner to image-setter, using Aldus, Quark Express, Corel Draw, PhotoStyler, PageMaker, and other similar software. Experienced in both the design and technical aspects of publishing.

IBM Corporation, Tucson, Arizona

January 1980 to September 1989

Advanced from shipping clerk to professional Staff Systems Analyst using communications, research, and technical skills. Designed, programmed and supported materials applications. Automated inventory control processes.

Organized people, procedures, and computers to establish logistical control over five major product lines. Earned about $50,000 in suggestion awards. Experienced using SAS, VM, MVS, JCL, ISPF, REXX, and GML. Learned new systems and programming languages as required. Planned and controlled a $100 million inventory.